How long does it take for my logo to be designed

Category: Knowledgebase

We usually take between 3 and 14 working days, depending on how much detail is needed in the logo, to complete a logo design.  Within this period you will receive the first, second and final draft. Th...

Can I design my own website?

Category: Websites

Yes, you may design your own website or hire a developer to do if for you if you do not want to make use of Incursa Designs' design services.  This functionality is available on all our hosting packag...

Can I make changes to my website

Category: Websites

Yes, standard websites are designed using Wordpress, unless another CMS was requested. Custom websites are the exception and can only be accessed by customers if admin functionality was requested.  Pl...

Can I get FTP access to my site

Category: Websites

Yes, but if the website was not designed by Incursa Designs. You may purchase a code access license which will enable you access the code of your website which you may then modify. Enterprise website ...

How can I check what my account balance is?

Category: Accounts

To get your account balance you can Submit a support ticket or Send an email to support@incursa.co.za.

On what date will my invoice be due?

Category: Accounts

Our billing system sends out all recurring invoices on the 1st every month and is due before the 7th of each month. All unpaid services will be disconnected on the 10th of each month if no payment has...